Cancellation Policy

With the exception of "Online Anytime Learning" subscription courses, fees for courses are fully refundable if written notification to withdraw is received 5 or more business days prior to the scheduled session. Requests for class substitutions or rescheduling must be received 5 business days prior to the scheduled class and will require rescheduling within six months to avoid forfeiture of course fees. "No shows" will be billed for the entire course fee. Please email written notification for cancellations, substitutions, or rescheduling by the deadline and indicate "cancellation, substitution, or reschedule" in the subject line and send to: education@transcentive.com. To submit a complaint or request a refund, please email: education@transcentive.com.

Refund or Complaint Resolution Procedure: For more information regarding administrative procedures such as submitting a complaint or requesting a refund, please contact the Manager of Education Services at education@transcentive.com or (203) 944-7300, extension 330.

Course Registration Agreement

All content presented in Classroom, Online Classroom, and Online Anytime Learning courses is the exclusive property of Computershare. The material may not be copied, modified, republished, transmitted, or distributed in any form without prior written permission from except solely in connection with an individual's participation in the Online class.

We reserve the right to cancel a course at any time. If we cancel a course, we will give you the choice of registering for the next course date or receiving a refund for the full course fee.

Online Seminar Courses Permission

I agree to be contacted by email in connection with my interest in the subject matter of the Online session.

Registrations are only for the persons whose names were on the registration form. If you would like additional people to attend a class who have not registered, enroll them by clicking here or contact your Account Manager for additional information.

 


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